Choose a shipping method at checkout
Standard tracked shipping costs $6 per order. Express tracked delivery costs $18 and may be unavailable depending on the destination, quantity, package size, and carrier availability.
The checkout shows the shipping methods available for the submitted address. It is the source of truth for the delivery options that can be selected for an order.
Track an order once tracking is available
When carrier tracking is available for a shipment, Loomood provides the tracking details in the order experience or by email. Customs, weather, address errors, and carrier disruptions can delay a shipment.
If tracking has not moved for seven business days, contact Loomood with the order details so the shipment can be reviewed.
Review duties, taxes, and the delivery address
The checkout states whether duties and import taxes are prepaid. When they are not prepaid, the recipient is responsible for charges collected by local authorities or the carrier.
Review the delivery address before payment. Additional charges caused by an incorrect address may be payable by the customer.
Frequently asked questions
How much is standard shipping?
Standard tracked shipping costs $6 per order. Express tracked delivery costs $18 and can be selected at checkout when the destination and package size allow it.
Where can I find tracking?
When carrier tracking is available for a shipment, Loomood provides the tracking details in the order experience or by email.
Who pays duties or import taxes?
The checkout states whether duties and import taxes are prepaid. If they are not prepaid, the recipient is responsible for charges collected by local authorities or the carrier.